Interview Question Answers

UX Research Project – Interview Question Answers

Interview Questions:

  1. Tell me your thoughts on climate change.
  2. What makes you believe climate change is real?
  3. What are you biggest worries regarding climate change?
  4. In the grand scheme of world issues, where does climate change rank for you? If it isn’t #1, what is?
  5. What are you doing personally to combat climate change?
  6. Have you done any research on what additional actions you could take to combat climate change? Have you implemented any of these actions in your life?
  7. What are your biggest frustrations regarding climate change?

Interview Answers:

Lydia, 33, New Mom, Married, State Park Programming Director/Educator, Ocean City, MD

  1. Training I was supposed to take last year about how to implement climate change education into interpretive programs. I care about climate change but we’ve been talking about it for so long, and so little has been accomplished. It’s such a big problem, and noone is doing anything, so I feel like, why should I bother. We’re putting a lot of effort into it but nothing is happening and we’re not seeing improvements. I like instant gratification. It’s such an overwhelming problem, I don’t know how I want to get involved with this. Attended workshop with MD/DE environmental educators 3 years ago. Several years ago people were really into going green, it was trendy, but now climate change is “so 5 years ago”. Inconvenient truth made people buy into it, big name people were pushing it, but not as much now (could’ve been the college environment I was in back then).
  2. Scientific evidence, glaciers melting, stronger/more frequent storms. Effects where I work, like stronger/more frequent storms, higher storm surge, more erosion to beaches/dunes, more coastal flooding. Sea level rise is actually documented where I live and work. We see pelicans more often than we used to…different species at different times of years…no pelicans in the 1970s, now we see 100s.
  3. Sea level rise and the safety of the life saving station, the money that will be involved in moving that historical building probably within my career. Stronger storms, there will probably be a hurricane in the next couple years that we’ll have to evacuate for.  
  4. Top 10 concerns. Terrorism is above climate change.
  5. All the normal stuff like recycling, efficient appliances, light bulbs, try not to use the A/C in the summer (more for financial reasons). I am meeting with someone from U of DE College of Marine Studies – guest lecturer at DSSP. At first I wanted to roll my eyes, I don’t want debates started during my programs, too many people in my area who think climate change is a hoax. Sometimes people ask us questions and we don’t know how to field them, so this guy will help us. So soon, in my job, I will be doing things to address climate change.
  6. We used to do programs at work to talk about the health of the inland bays, give suggestions to park visitors to what they can do in their own lives. Those were tours on the bay on boats, we no longer have the funding for those tours.
  7. Donald Trump. Uneducated people who refused to listen. I’m influenced by the people around me and what’s going on locally. Talking about climate change is not something that happens, it’s not mainstream. If someone says “climate change”, someone in the room might roll their eyes. There’s not enough interest in the topic to really make in impact now. It’s pretty telling when someone who really cares and believes there’s an issue, decides not to do anything because no one else around them is doing anything. There hasn’t been an economic impacts in a beach town, vs. a ski town which might feel the effects sooner because people don’t book ski vacations when there’s no snow.

    Assateague has a whole climate change action plan, we’re gonna deal with sea level rise and roll with the punches. They don’t build new infrastructure without a plan to move it in 10 years if they have to. They are much more progressive and a plan to adapt than Delaware parks – we have a highway going through our park. We don’t care about climate change, we’re going to build a $15 million bridge without a plan to adapt.

Kaitlin, 35, New Mom, Married, Teacher, Denver, CO

  1. Global problem, see people in the new administration I’m concerned they’re not going to address the issues. Here in CO it’s late November with very little snow. Overall temp of world is going up. Lots of people that feel passionately and think we need to make changes, and others who don’t think it’s happen and we don’t need to do anything. Food supplies are suffering, water supply suffering. I think the Obama administration did ok with addressing the issues, but I am not sure that’s going to continue. Image of polar bear standing on tiny piece of ice.
  2. The tangible things I can attest to – how warm it’s been – temp increases even in the 13 years I’ve been in CO. Gradually it seems like there’s less snow, snow comes later, it’s warmer. 80 degrees up till Thanksgiving. Affecting produce supply is off (husband is chef). Seasons for certain produce aren’t as long, affecting food supply. Peach season was affected because it was too warm (she might have that backwards).
  3. Now that I have a child, what kind of a world she will live in. When we have all this pollution, and Trump doesn’t care, how air quality will be for my child when she’s an adult. Enjoy the planet with same capacity we do, and her also her children.
  4. Top 10, but I think there’s other issues I worry about – terrorism, economy, issues like DAPL and human rights. If I bucket it with other issues, like DAPL it’s top 5. Worried that government is just going to bulldoze stuff and not care about people.
  5. Conserve water, being thoughtful about personal choices, not taking a bath every night (even though I love them). I hate that I don’t recycle because our building doesn’t recycle. We asked the HOA to do it, but they said it’s too expensive. I hate that I use disposable diapers for my baby. You get complacent when no one else around you is doing it (our neighbors). My priorities shift depending on my environment (I recycle at work but not at home). We try to eat healthier so we don’t buy as much packaged goods and don’t produce as much trash.
  6. No.
  7. Within the last few months, people with authority are not seeing the effects on our children and our food supply. It baffles me. It’s common sense to me that it’s happening, and people with power to make decisions are saying it’s not real. I’m not sure why they’re denying it, maybe because making changes might affect their business? Trump hiring a lot of really conservative people to his cabinet, who don’t have the best interest of the public in mind. I assume Obama did good stuff, but I guess I don’t really know.

Cindy, 35, Married with Kids, Real Estate Assistant, Baltimore, MD

  1. A big fear of the unknown – nobody knows the exact way things will unfold. Sea levels rising, pictures of cities under the water, diving in cities that are drowned. Worries about resource wars. Actions – vertical gardens, skyscrapers turning into farming.
  2. Science, research, people I believe to be experts in their field, showing research and evidence that stuff is really happening. Reality that it’s warmer than it was when our parents were kids. Mass extinctions going on. I don’t know how people deny to be honest.
  3. The shortages that it will cause and the instability then that will then cause within political systems around the world. Mass migrations and refugees migrate because of places becoming uninhabitable, the stress it would place on the places that are still relatively ok, and the conflicts that would inevitably follow.
  4. Very, very high. It’s ok to influence almost everything else – economically, politically, ideologically. One of the things that will change the entire structure of the world. It’ll change the landscape, where people can live, how people can live, and how the governments will react to that. Another major world issue concern – so many jobs being phased out b/c or automation. Going to need to be a huge shift on how people will make a living. Where there are no jobs, there is equal instability.
  5. Not as much as I should. Recycling, keep water usage down, live more sustainably, repair stuff instead of just buying new stuff, eat less meat, donate to Chesapeake Bay Foundation. Have a Prius and only own one car for a 4-person family. Husband works remotely. All lights are LED, house is 100% wind powered. Use public transportation when we can. Teaching our kids about recycling.
  6. We’ve talked about doing big bay clean up efforts when the kids get older. With the Trump administration we’ll have to do more locally.
  7. People’s denial. Even if by some miracle it isn’t happening, we still need to combat pollution, we still have a population growth issue, less water, a weird reliance on non-renewable energy. There’s so much that could be done in a better way, anyway, for the future of humanity. Why are people so afraid to put effort into research into moving forward, rather than wishing things were the way they used to be.
  8. I think there should be a higher gas tax so that we are taking more responsibility for our use of fuel (travel, etc). It forces us to face reality and we can’t deny as much. Unfortunately very politically unpopular.

John, 38, Married, PR Specialist, Seattle, WA

  1. As much as I travel i think about flying over CA last year and from 30,000 ft see reservoirs up and down the state seeing the water line where it was, and where it is now. Drought is drought no matter how CA approaches infrastructure. Frustration. The signs are there. People want to get bogged down if it’s man made or not. Who cares, doesn’t it make sense to do something about these issues? Venice, Italy is doing things to prepare for higher water levels – not really a debate there like there is in the US. They’re on the front line, getting more underwater by the day.
  2. I still read. I haven’t bought into mainstream media is trying to get me to do. I have a lot of respect for scholarly studies. When Nat Geo says this is happening, I respect it. They are looking at historical data and how things are changing. Larger anti-intellectual trend going on in US. Takes a second to believe a lie that makes them feel good, and a generation to make them believe something they don’t want to hear. I don’t remember it being 90 degrees in PA growing up, but they happen consistently now.
  3. Water is a huge thing, more than even fossil fuels. Water should be a completely renewable resource, but it’s going to become more difficult with desalination, etc. Water issues could have at a minimum economic effects and at worst, international conflicts. I’m also worried that this could get profoundly worse very quickly, and no one is worried as much as they should be.
  4. Other concerns include the rise of nationalism and fascism. #2 human rights. The economy of the world is so dependent on the success of every other nation. The idea of an armed conflict just doesn’t matter. Climate change could really rough up the world economy as well as the environment, which is why everyone should care.
  5. Yeah. If we all did these little things it would make a big difference. I use public transit, and we only own one car between the two of us, hybrid, fuel efficient. Turn the lights out, water conservations is important to me. The work I do is interesting – I do communications and advocacy for sustainability efforts within my company (a large corporation). I talk to USGBC. 80% of greenhouse emissions just come from buildings. Our clients want to save money, and we get to show them how they can save money AND build building in environmentally friendly way. Living in Seattle makes it easy too – I’m obligated to compost, they don’t have plastic bags here.
  6. The thing I did look at offsetting my travel, but I started to read about it, and it turns out you aren’t actually making much a different. It might make you feel good, but you gotta dig a little bit, some programs are better than other. Some cover admin costs and just plant a tree. There are some you can direct your money very clearly where it goes. For now I’ve decided not to do it.
  7. The single biggest frustration is the politicization of this issue. Man made or not, here’s this thing that is happening. We know the world population is growing, but we don’t have any new water. That should alone be enough motivation to make a change. If we’ve gotta grow, we’ve gotta address this. This isn’t about politics, this is about everything you care about, even if you take all the science out of it.
  8. There are many countries like ours that have made tangible changes with tangilbe results and their economies are doing fine.

Meghan, 49, Married, Nurse Practitioner, Breckenridge, CO

  1. Concern for nieces and nephews. What is the world going to be like? What is our environment going to look like? What is our outdoors going to look like? Worrying and helpless. A gigantic problem.
  2. The little bit I’ve read, scientific evidence, pictures comparing before and after. Read in reputable places. NY Times, The New Yorker
  3. The future…there’s a part of me that doesn’t want to admit it’s really happening. Might not be affecting me directly at my age. I’ve walked around on glaciers, we travel enough that we’ve seen lots of cool things in the world. Maybe my future family members won’t get to experience those things.
  4. Not top 5, but probably in top 10. I’m not obsessed with it, but it’s a nagging, vague, helpless concern. I’m still flying wherever I want to, I’m driving wherever i want to, my behavior has not changed.
  5. Look for efficiency in appliances, more for money saving reasons, but we love it helps the environment too. I take little actions but not big ones.
  6. I know that i could get in fewer airplanes and buy a more fuel efficient car, but for the foreseeable future I don’t have plans to do those things. I could make a pledge to never fly anywhere again, but how much impact it will make. Compared to the pollution in China, I’m not sure how much me not flying to visit my family in FL is going to make a difference. If i owned a big corporation that was making things and polluting, I’d take a closer look. I want others to go first, not me. That’s part of the dilemma.
  7. We covered…feeling of helplessness.

Adrienne, 42, Divorced, Wildlife Biologist & Ski Patroller, Aspen, CO

  1. Depressing, frustrating that it doesn’t seem like we can do enough to stall or reverse it. Not enough people on board. Still people out there that believe it’s not happening. People in field still can’t do much. We’re still consumers, there’s nothing we can do. Morbid thoughts.
  2. Scientific research, warming of planet is speeding up, ice caps melting, drastic weather events.
  3. Causing irreversible change, species going extinct, ecosystems dying off. Worry more about the natural world than the effects on the human population. “I’ve never been much of a people person.”
  4. Climate change is #1 but maybe #2, right up there with violation of human rights (innocent children, poor people). I’m not a human rights activist but I do consider it to be one of the world’s biggest problems.
  5. Nothing other than the standard stuff like recycling, lessen my impact (not having kids lessens my footprint). But I still travel and take international vacations. Nothing drastic. Voting. Buy organic/local. Live green.
  6. No, not really. Nothing other than what I read in National Geographic, etc. I haven’t set out to do any research.
  7. No simple answers, not a priority for many countries. Not a global effort but affects everyone globally. Not everyone can drive a Prius. Not sure what’s being taught in school these days. Hopefully more students are being taught about it. You get a different president and it changes everything. Seems like we’re waiting till we can’t grow food anymore or don’t have safe water to drink. Really frustrating that there are still people out there who have their head in the and and don’t think it’s a real issue.